After their recent major update, ACR changed the default hand history folder location on your computer so Poker Copilot has trouble finding it.
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Please double-check the following:
- In ACR go to “Game Info” -> “View Hand History” -> “Options”
- Make sure the box for “Save hand history” is checked
- Make sure that the same folder path is also showing in Poker Copilot’s “Hand History Folders” section, or add it using the “+” button. See here for more details instructions on how to add a hand history folder.
- Finally, restart both apps and play a few hands to confirm the HUD updates correctly. Don’t hesitate to contact us again if the problem persists.
Americas Cardroom Download Not Working
It would be helpful if you could let us know the new ACR hand history folder path so that we can work on a way to automatically detect and add that folder to Poker Copilot. You can contact us at support@pokercopilot.com.