- Lesson 9: ShoreTel IP230 Phone - Features and Functionality (18:11) - Stream Download. Documents: 1) Setting Up ShoreTel Communicator for Windows Users. 2) ShoreTel Communicator for Mac User Guide. 3) Setting up ShoreTel Instant Messaging using iChat for Mac. 4) ShoreTel Commuincator Professional Call Manager for Windows User Guide.
- Trusted Windows (PC) download ShoreTel Sky Communicator 1.0.0.0. Virus-free and 100% clean download. Get ShoreTel Sky Communicator alternative downloads.
The latest version of ShoreTel Communicator is 13.2 on Mac Informer. It is a perfect match for the General category. The app is developed by com.shoretel. Upgrading ShoreTel Communicator to Mitel Connect for Mac Once ITS has upgraded the ShoreTel IP Phone System, the client on. Download Connect for MAC REVIEW VOICEMAILS SHARE SCREEN Download Connect for Windows S stone Call. W:hael 20 PM 200 PM Show All JOIN MEETINGS WITH 1. ShoreTel Communicator is the client application for the Shoretel IP phone system. ShoreTel Communicator presents end-users a single interface to manage business communications using their ShoreTel desk phone, computer, mobile phone, or home telephone.
We have two sets of links for each video, a link to download the video and one to stream the video. We recommend you use the streaming link unless you are on a Mac. Mac users should use the download link. On some browsers the videos may take a minute or two to load. Although the videos focus on the Windows version of the ShoreTel Communicator, many of the concepts are relevant to the Mac version. The documents section contains both Windows and Mac specific items.
Lesson 1: ShoreTel Communicator Software - Basic Functionality (9:25) - Stream | Download
Lesson 2: ShoreTel Communicator Software - Call Management (5:18) - Stream | Download
Shoretel Communicator Download Link
Lesson 3: ShoreTel Communicator Software - Navigating the Viewer Window (21:52) - Stream | Download
Lesson 4: ShoreTel Communicator Software - Call Handling Modes (8:49) - Stream | Download
Lesson 5: ShoreTel Communicator Software - Remote Worker Options (11:04) - Stream | Download
Lesson 6: ShoreTel Communicator Software - Outlook Integration (9:31) - Stream | Download
Lesson 7: ShoreTel Communicator Software - Contact Center Integration (6:48) - Stream | Download
This training module will be used exclusively by the PresbyTel, Presbyterian Publishing Company, Hubbard Press, Presbyterian Distribution Center and Presbyterian Foundation call center employees.
Lesson 8: ShoreTel IP655 Conference Phone - Features and Functionality (10:34) - Stream | Download
Lesson 9: ShoreTel IP230 Phone - Features and Functionality (18:11) - Stream | Download
1) Setting Up ShoreTel Communicator for Windows Users
2) ShoreTel Communicator for Mac User Guide
3) Setting up ShoreTel Instant Messaging using iChat for Mac
4) ShoreTel Commuincator Professional Call Manager for Windows User Guide
5) ShoreTel IP230 Phone User Guide
6) Voice Mail Setup User Guide
7) Voice Mail Quick Reference Guide
8) ShoreTel Contact Center Agent Toolbar (this guide will be used exclusively by the PresbyTel, Presbyterian Publishing Company, Hubbard Press, Presbyterian Distribution Center and Presbyterian Foundation call center employees.)
We recently had an opportunity to work with a ShoreTel client that was exclusively using Apple Mac’s throughout their enterprise. We asked how they made that decision given the clear cost advantage WinTel PC hardware had over your basic Macbook. The answer was simple and clearly economic. They had used Windows in the past, but found that they had to many problems with virus, email, drivers and the annual cost of license renewals! Yes the Mac’s cost more but they just seem to work and they don’t have to worry license issues. Interesting.
This was a ShoreTel deployment so that made for some interesting trade offs when it got down to the desktop software. The ShoreTel Communicator is optimized for the Windows based machines. There are several license types for Personal, Professional, Workgroup Agent, Workgroup Supervisor and Operator Communicators. With the Mac, there is only one Communicator and it has the functionality of the ShoreTel Web Communicator which is basically a Personal Communicator.
It does however get the job done as far as call handling modes, inbound primary phone options, multiple call management and visual voice mail. You can setup your call handling modes including your personal operator and find me functions for each mode. You can configure and select 5 alternative phones and setup your incoming call routing to include simultaneous ringing of other phones. The visual voice mail tab works just like you would expect and you can also select a history and call details tab.
Shoretel Communicator Download
The noticeable difference is the absence of IM options. ShoreTel had been suggesting the use of iChat for that function as that client was supported on the ShoreTel SA-100/400 conference servers. In the Communicator there is always more than one way to do something: point and click, right click, use some chord sequence on the keyboard that includes the control key. Right clicking on a Mac Communicator however is not going to work! There is however, drop down menu options that appear as required to assist your call management. All in all, the Mac client is an excellent solution if you have a Mac and a ShoreTel. You can download the MAC dmg installation file from the ShoreTel HQ server and you are good to go!
I have used the native Mac OS Message application to IM my internal colleagues for quite some time now. You define the IP/hostname of the SA as a Jabber/XMPP host. In fact if you choose to open the port on your firewall, you can also use the client externally which is even better. As long as you have internet connectivity, you can IM your team from the Mac. If you don’t use Mobility on your iPhone or Android, you can install Trillian and have the same external IM functionality.
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